Frequent Asked Questions

07 – How should I know that my reservation is confirmed?

Date: March 7, 2016 By admin Categories: No comments

After all the bookings steps done and payment option chosen, you just have to confirm the booking form. After that, you will receive a journey voucher from us at your e-mail box with all the details of the journey.

IMPORTANT: Please print the journey voucher in advance, or save it on your mobile phone.

You must present it to our driver in the beginning of your journey. This is the proof that you are travelling legally with our company through an in advance booking.

06 – Should I Tip the Driver?

Date: March 7, 2016 By admin Categories: No comments

You are available to do it or not. All our drivers are qualified professionals regarding their own job and all the customers demands. They will always try to do their best in order to make you feel happy and satisfied with our service. A tip is a gesture of service quality and makes drivers motivated.

05 – How should I pay?

Date: March 7, 2016 By admin Categories: No comments

You can pay through 3 methods of payment: Paypal, Credit Card and Payment directly to the Driver “in hands” only the arrival destination for the total amount of your “one way” or “with return” journey.

For “one way” journeys from your hotel/villa/apartment to the Airport, if you choose to pay directly to the driver, payment must be made at the time of your departure from the Hotel.
IMPORTANT: It’s strictly prohibited by law to receive any money “in hands” at the airport facilities regarding a transfer service. A transfer service is a pre-booked service and it should also be prepaid in advance, avoiding expensive transgression fees for all our drivers.

04 – How to choose a Vehicle?

Date: March 7, 2016 By admin Categories: No comments

Regarding the number of people chosen, you can now select the correct type of vehicle for your needs.

If you pretend one way journey, choose the correct vehicle type capacity from “Select transfer for your departure” list and then hit at the end of the page “Book Transfers”.

If you pretend journey with return included, choose the correct vehicle capacity both from “Select transfer for your departure” list and “Select transfer for your return” list. Both lists are located on the same page. Just Scroll it and hit at the end of the page “Book Transfers”.

03 – How to request and book an Executive/VIP vehicle, Private Coach Hire, Tailored Tours or any of the Other Services?

Date: March 7, 2016 By admin Categories: No comments

All this type of services are customizable depending on each customer needs and demands. In order to make each request unique and personal, you must select “Book Now” on the service required and fill in the reservation form with all the specific details that you pretend on your request. We will give a specific quote and plan depending on your desired transfer/tour.

02 – How to book Golf Transfers and Amusement Parks Transfers?

Date: March 7, 2016 By admin Categories: No comments

For any of this options you will have available in the “Services” menu a pricing list on each of this 2 transfers service categories with all the provided cities departures to all the Golf Courses and Amusement Parks. Please follow the booking procedures also regarding the number of passengers pricing.

01 – How to make a Online Airport Transfer Booking?

Date: June 28, 2015 By admin Categories: No comments

On our main home page, select your arrival date and time, pick up location, drop off location, number of people, also if you pretend one way journey or with return included and select “Find A Transfer”.